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Leading coffee shop chain companies in Japan as of May 2024, by customer satisfaction index

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Source

Release date

March 2025

Region

Japan

Survey time period

May 2024

Number of respondents

78,084 respondents

Special properties

Japanese customer satisfaction index

Method of interview

Online survey

Supplementary notes

Only the first three brands from a field of five competitors were presented by the source.

Citation formats

Leading coffee shop chains in Japan 2024, by customer satisfaction index

Published by ÌÇÐÄÆƽâ°æ Research Department, Apr 9, 2025

In a survey conducted in May 2024 in Japan, Starbucks reached a score of **** on the customer satisfaction index, the highest among the surveyed companies. Doutor Coffee obtained a score of **** on the customer satisfaction index, together with Mister Donut.

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Statistics on " Coffee shops in Japan "

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Other statistics that may interest you Coffee shops in Japan

Overview

5

Consumer behavior and expenditure

6

Consumer characteristics

4

Company financials

5

Coffee shop brands

7

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Topics

Coffee shops in JapanAlcoholic beverages market in JapanNon-alcoholic beverages market in JapanRestaurant industry in JapanTea market in Japan
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