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What are the main objectives of short message service (SMS) communication in your company?

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Sources

Release date

March 2022

Region

Poland

Survey time period

September 19-29, 2021

Number of respondents

150 respondents

Special properties

Companies actively using mass texting tools (SMS)

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

This question was phrased by the source as follows: "Jakie są główne cele komunikacji SMS w Twojej firmie?"

Date of release is date of access.

Citation formats

Aims of SMS communication in business in Poland 2021

Published by ÌÇÐÄÆƽâ°æ Research Department, Mar 8, 2022
In 2021, improving customer service and maintaining customer relationships were the main aims of SMS communication used by Polish businesses.
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