According to a 2024 survey in South Korea, approximately **** percent of respondents expressed dissatisfaction due to a lack of necessary information and services, as well as slow delivery. However, the overall picture showed that the vast majority of people were satisfied with the government's online service.
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Ministry of the Interior and Safety (South Korea). (January 24, 2025). Leading reasons for dissatisfaction with e-government services in South Korea as of 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea). "Leading reasons for dissatisfaction with e-government services in South Korea as of 2024 ." Chart. January 24, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea). (2025). Leading reasons for dissatisfaction with e-government services in South Korea as of 2024 . ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea). "Leading Reasons for Dissatisfaction with E-government Services in South Korea as of 2024 ." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 24 Jan 2025, /statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea), Leading reasons for dissatisfaction with e-government services in South Korea as of 2024 ÌÇÐÄÆƽâ°æ, /statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/ (last visited July 31, 2026)
Leading reasons for dissatisfaction with e-government services in South Korea as of 2024 [Graph], Ministry of the Interior and Safety (South Korea), January 24, 2025. [Online]. Available: /statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/
