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Quarterly satisfaction with smart meter installation process in Great Britain from the Q4 2023 to Q2 2024

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Release date

November 2024

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Region

United Kingdom (Great Britain)

Survey time period

Q4 2023 to Q2 2024

Number of respondents

2248 responents*

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

* Survey base: Q1 2024 respondents amounted to 2,248.

Question posed as 'Overall, how satisfied or dissatisfied are you with your smart meter?'

Citation formats

According to a 2024 survey, the majority of smart meter users in Great Britain were satisfied with the installation process. In the second quarter of 2024, the satisfaction rate stood at ** percent, an increase of four percentage points compared to the previous quarter. By comparison, the dissatisfaction level was considerably lower, at ** percent in the second quarter of 2024.

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