More than ** percent of respondents in Great Britain said they received an accurate bill when using their smart meter. Ease of understanding the smart meter bill also received a high satisfaction rate, with a score of ** percent.
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Ofgem. (February 28, 2025). Consumer perception about the use of smart meters in Great Britain in 2025 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/469670/smart-meter-customer-experience-uk/
Ofgem. "Consumer perception about the use of smart meters in Great Britain in 2025." Chart. February 28, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/469670/smart-meter-customer-experience-uk/
Ofgem. (2025). Consumer perception about the use of smart meters in Great Britain in 2025. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/469670/smart-meter-customer-experience-uk/
Ofgem. "Consumer Perception about The Use of Smart Meters in Great Britain in 2025." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 28 Feb 2025, /statistics/469670/smart-meter-customer-experience-uk/
Ofgem, Consumer perception about the use of smart meters in Great Britain in 2025 ÌÇÐÄÆƽâ°æ, /statistics/469670/smart-meter-customer-experience-uk/ (last visited July 15, 2026)
Consumer perception about the use of smart meters in Great Britain in 2025 [Graph], Ofgem, February 28, 2025. [Online]. Available: /statistics/469670/smart-meter-customer-experience-uk/
