According to a survey conducted in South Korea in 2021, ** percent of respondents who primarily used Kakao Bank, the leading digital bank in South Korea, said they were either very satisfied or satisfied with the bank. Industrial Bank of Korea followed with ** percent of customers satisfied with the bank.
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Edaily. (February 2, 2021). Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 27, 2026, from /statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily. "Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank." Chart. February 2, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 27, 2026. /statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily. (2021). Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 27, 2026. /statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily. "Customer Satisfaction with Traditional and Digital Banks in South Korea in 2021, by Bank." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 2 Feb 2021, /statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily, Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank ÌÇÐÄÆƽâ°æ, /statistics/1238426/south-korea-customer-satisfaction-by-bank/ (last visited July 27, 2026)
Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank [Graph], Edaily, February 2, 2021. [Online]. Available: /statistics/1238426/south-korea-customer-satisfaction-by-bank/
