According to a survey run in 2020, ** percent of U.S. consumers expected retailers to provide them with *** to days delivery, a speed goal that ** percent of U.S. retailers were aiming to reach by 2022. The same percentage of professionals responsible for the retail supply chain in U.S. companies would invest in achieving next day delivery. Although only *** percent of consumers specifically expected same day deliveries for their online purchases, ** percent of surveyed executives set same-day delivery speed as their next goal.
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McKinsey & Company. (March 10, 2021). Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1228429/retailers-delivery-speeds-united-states/
McKinsey & Company. "Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time ." Chart. March 10, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1228429/retailers-delivery-speeds-united-states/
McKinsey & Company. (2021). Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time . ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1228429/retailers-delivery-speeds-united-states/
McKinsey & Company. "Expectations on Delivery Speeds Provided by Retailers in The U.S. in 2020 with a Forecast for 2022, by Length of Time ." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 10 Mar 2021, /statistics/1228429/retailers-delivery-speeds-united-states/
McKinsey & Company, Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time ÌÇÐÄÆƽâ°æ, /statistics/1228429/retailers-delivery-speeds-united-states/ (last visited July 31, 2026)
Expectations on delivery speeds provided by retailers in the U.S. in 2020 with a forecast for 2022, by length of time [Graph], McKinsey & Company, March 10, 2021. [Online]. Available: /statistics/1228429/retailers-delivery-speeds-united-states/
