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Hypermarket ranking with the best Net Promoter Score (NPS) according to their region in France in 2017

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Sources

Release date

July 2017

Region

France

Survey time period

2017*

Number of respondents

451 respondents

Special properties

Hypermarkets in France

Supplementary notes

* The exact date of the study was not specified by the source.

Citation formats

Best customer experience in French hypermarkets per region according to NPS 2017

Published by ÌÇÐÄÆƽâ°æ Research Department, Jan 29, 2021
In France in 2017, the source had calculated the Net Promoter Score for different hypermarkets in France, per region. The Net Promoter Score is an index ranging from **** to 100 that measures the willingness of customers to recommend a company's products or services to others. This measure gives insight on the customer satisfaction and loyalty to the brand. With opinions greatly depending on the region of the hypermarkets, when customers were asked if they would recommend the hypermarkets they visited to those around them, Cora Pacé customers were unanimous. The hypermarket achieved a Net Promoter Score of **, making it the most recommended outlet in the top 10.
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