In 2024, more than half of air passengers who experienced travel disruptions also received information on the reason for this disruption. Passengers traveling in 2020 and 2021 after the outbreak of the COVID-19 pandemic, had reported that they had received information on the cause of travel disruptions far more regularly, in around ** to ** percent of cases.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Civil Aviation Authority (UK). (February 17, 2025). Share of air passengers who received communication on the cause of travel issues in the United Kingdom in 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 17, 2026, from /statistics/1185603/satisfaction-resolution-flight-delays-uk/
Civil Aviation Authority (UK). "Share of air passengers who received communication on the cause of travel issues in the United Kingdom in 2024." Chart. February 17, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 17, 2026. /statistics/1185603/satisfaction-resolution-flight-delays-uk/
Civil Aviation Authority (UK). (2025). Share of air passengers who received communication on the cause of travel issues in the United Kingdom in 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 17, 2026. /statistics/1185603/satisfaction-resolution-flight-delays-uk/
Civil Aviation Authority (UK). "Share of Air Passengers Who Received Communication on The Cause of Travel Issues in The United Kingdom in 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 17 Feb 2025, /statistics/1185603/satisfaction-resolution-flight-delays-uk/
Civil Aviation Authority (UK), Share of air passengers who received communication on the cause of travel issues in the United Kingdom in 2024 ÌÇÐÄÆƽâ°æ, /statistics/1185603/satisfaction-resolution-flight-delays-uk/ (last visited July 17, 2026)
Share of air passengers who received communication on the cause of travel issues in the United Kingdom in 2024 [Graph], Civil Aviation Authority (UK), February 17, 2025. [Online]. Available: /statistics/1185603/satisfaction-resolution-flight-delays-uk/
