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Satisfaction of onboard and in-flight experience in the United Kingdom from 2016 to 2024

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Sources

Release date

January 2025

Region

United Kingdom

Survey time period

2016 to 2024

Number of respondents

894 to 2,155

Age group

18 years and older

Special properties

who have flown in the last 12 months

Method of interview

Online survey

Supplementary notes

March 2016 sample size: 3,507 respondents
October 2016 sample size: 3,551 respondents
March 2017 sample size: 3,002 respondents
October 2017 sample size: 3,002 respondents
April 2018 sample size: 3,500 respondents
October 2018 sample size: 3,538 respondents
April 2019 sample size: 3,500 respondents
November 2019 sample size: 3,501 respondents
November 2021 sample size: 576 to 581 respondents
October 2022 sample size: 814 to1,549 respondents
October 2023 sample size: 1,006 to1,900 respondents

October 2024 sample size: 894 to 2,155 respondents

Citation formats

Share of UK adults satisfied with their onboard and in-flight experience 2016-2024

Published by ÌÇÐÄÆƽâ°æ Research Department, Mar 11, 2025

79 percent of adult air travelers residing in the United Kingdom expressed their satisfaction with their onboard and in-flight experience in October 2024. The share of respondents satisfied with their onboard and in-flight experience remained relatively constant from 2016 to 2024, with the values ranging from ** to ** percent.

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