Share of purchasers who bought items online more often or for the first time and prefer this shopping method over in-store in France 2020, by product category
Characteristic
Household cleaning supplies
Beauty
Apparel
Food & beverages
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* The source adds the following information: "The study was carried out on three occasions (waves) fielded May 28 to June 13, 2020 for wave 1; June 28 to July 13, 2020 for wave 2; July 28 to August 13, 2020 for wave 3".
Citation formats
First time or habitual online shopper share since COVID-19 in France 2020, by product
The source has assessed the ways e-commerce players can adapt to changes in consumer behavior following the health crisis. The study reveals a major challenge for e-commerce players: consumers are increasingly shopping online for a multitude of products and even prefer them to in-store purchases. Thus, nearly *** in consumers in France say they order products online that they would normally have bought in a store, a tendency that is starting to increase since the *** wave of the health crisis.
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CB News. (October 19, 2020). Share of purchasers who bought items online more often or for the first time and prefer this shopping method over in-store in France 2020, by product category [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 04, 2026, from /statistics/1185391/first-time-habitual-online-buyers-coronavirus-product-category-france/
CB News. "Share of purchasers who bought items online more often or for the first time and prefer this shopping method over in-store in France 2020, by product category." Chart. October 19, 2020. ÌÇÐÄÆƽâ°æ. Accessed August 04, 2026. /statistics/1185391/first-time-habitual-online-buyers-coronavirus-product-category-france/
CB News. (2020). Share of purchasers who bought items online more often or for the first time and prefer this shopping method over in-store in France 2020, by product category. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 04, 2026. /statistics/1185391/first-time-habitual-online-buyers-coronavirus-product-category-france/
CB News. "Share of Purchasers Who Bought Items Online More Often or for The First Time and Prefer This Shopping Method over In-store in France 2020, by Product Category." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 19 Oct 2020, /statistics/1185391/first-time-habitual-online-buyers-coronavirus-product-category-france/
CB News, Share of purchasers who bought items online more often or for the first time and prefer this shopping method over in-store in France 2020, by product category ÌÇÐÄÆƽâ°æ, /statistics/1185391/first-time-habitual-online-buyers-coronavirus-product-category-france/ (last visited August 04, 2026)
Share of purchasers who bought items online more often or for the first time and prefer this shopping method over in-store in France 2020, by product category [Graph], CB News, October 19, 2020. [Online]. Available: /statistics/1185391/first-time-habitual-online-buyers-coronavirus-product-category-france/
