Type of survey and age of respondents were not stated by the source.
Original question: "How would you rate your overall satisfaction with Royal Mail?"
Citation formats
Satisfaction of residential consumers with Royal Mail in the UK 2020-2022
During a 2022 UK survey, roughly ** percent of residential consumers stated that they were fairly satisfied with Royal Mail. The same survey revealed that very few people were very dissatisfied from the service quality of Royal Mail.
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Ofcom. (December 8, 2021). Residential consumers satisfaction with Royal Mail in the UK in 2022 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/
Ofcom. "Residential consumers satisfaction with Royal Mail in the UK in 2022." Chart. December 8, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/
Ofcom. (2021). Residential consumers satisfaction with Royal Mail in the UK in 2022. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/
Ofcom. "Residential Consumers Satisfaction with Royal Mail in The Uk in 2022." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 8 Dec 2021, /statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/
Ofcom, Residential consumers satisfaction with Royal Mail in the UK in 2022 ÌÇÐÄÆƽâ°æ, /statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/ (last visited July 26, 2026)
Residential consumers satisfaction with Royal Mail in the UK in 2022 [Graph], Ofcom, December 8, 2021. [Online]. Available: /statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/
