During a 2022 survey, ** percent of small and medium-sized enterprises (SMEs) were satisfied with Royal Mail delivering their items intact or undamaged. The same survey around revealed that SMEs' were somewhat satisfied with Royal Mail's price of postage.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Ofcom. (December 8, 2021). Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 17, 2026, from /statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/
Ofcom. "Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022." Chart. December 8, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 17, 2026. /statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/
Ofcom. (2021). Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 17, 2026. /statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/
Ofcom. "Satisfaction of Small and Medium-sized Enterprises with Specific Aspects of Royal Mail's Service in 2022." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 8 Dec 2021, /statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/
Ofcom, Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022 ÌÇÐÄÆƽâ°æ, /statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/ (last visited July 17, 2026)
Satisfaction of small and medium-sized enterprises with specific aspects of Royal Mail's service in 2022 [Graph], Ofcom, December 8, 2021. [Online]. Available: /statistics/1166071/satisfaction-sme-postal-services-royal-mail-specific-aspects/
