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To what extent do you think that advice from fully robotized solutions for underwriting a car or home insurance policy is trustworthy?

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Source

Release date

February 2020

Region

France

Survey time period

November 29 to December 16, 2019

Number of respondents

2,000 respondents

Age group

18-70 years

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

* The source adds the following information: "Each service is tested by 1,000 respondents representative of the French population."

** This question was phrased by the source as follows: "Dans quelle mesure faites vous confiance aux conseils de solutions entièrement robotisées pour souscrire aux produits suivants ?"

Citation formats

Trust of the French in automated solutions when choosing a car or home insurance 2019

Published by Jenny Yang, Sep 25, 2020
Since being covered by car insurance is required for anyone owning a car in France, every driver eventually has to choose a car insurance policy. However, with the development of Insurtech, the subscription to this type of contract has the possibility of being fully automated. Although there is still some reluctance to use robotic subscription, more than ** of respondents thought that this solution was trustworthy.
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