among surveyed respondents who would not continue buying products online after businesses are open and social distancing measures are lifted
Method of interview
Online survey
Supplementary notes
Original survey question: why would you stop purchasing items online/on e-commerce sites?
The survey was conducted among
438 respondents aged 16 to 24 years old,
742 respondents aged 25 to 34 years old,
312 respondents aged 35 to 44 years old,
91 respondents aged 45 to 54 years,
60 respondents aged 55 years and above
Citation formats
Reasons to stop purchasing online after COVID-19 Philippines 2020, by age
According to a survey conducted by in the Philippines, ** percent of the respondents aged 45 to 54 stated they preferred shopping in a physical store and being able to inspect the product before buying it during COVID-19 pandemic as of May 2020. Meanwhile, **** percent of the respondents, aged 16 to 24 and ** to **, wanted to support local brick and mortar shops during the crisis.
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Rakuten Insight. (June 11, 2020). Main reasons to stop purchasing online among consumers during COVID-19 pandemic in the Philippines as of May 2020, by age group [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 02, 2026, from /statistics/1126731/philippines-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight. "Main reasons to stop purchasing online among consumers during COVID-19 pandemic in the Philippines as of May 2020, by age group." Chart. June 11, 2020. ÌÇÐÄÆƽâ°æ. Accessed August 02, 2026. /statistics/1126731/philippines-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight. (2020). Main reasons to stop purchasing online among consumers during COVID-19 pandemic in the Philippines as of May 2020, by age group. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 02, 2026. /statistics/1126731/philippines-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight. "Main Reasons to Stop Purchasing Online among Consumers during Covid-19 Pandemic in The Philippines as of May 2020, by Age Group." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 11 Jun 2020, /statistics/1126731/philippines-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight, Main reasons to stop purchasing online among consumers during COVID-19 pandemic in the Philippines as of May 2020, by age group ÌÇÐÄÆƽâ°æ, /statistics/1126731/philippines-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/ (last visited August 02, 2026)
Main reasons to stop purchasing online among consumers during COVID-19 pandemic in the Philippines as of May 2020, by age group [Graph], Rakuten Insight, June 11, 2020. [Online]. Available: /statistics/1126731/philippines-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
