Increased likelihood of healthcare services utilization in the past 12 months among those with poor mental health compared to those with good mental health in the U.S. in 2018*
Characteristic
Increased likelihood
Emergency room visits
2
Inpatient stays
1.6
Primary care visits
1.2
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* Data from the 2019 McKinsey Consumer Social Determinants of Health Survey. Respondents included adult Medicare and Medicaid beneficiaries as well as low-income adults who were uninsured or who had purchased insurance through the individual market.
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Increased likelihood of healthcare utilization due to poor mental health U.S. 2018
A fielded in 2018 found that compared to respondents who reported good mental health, those who reported poor mental health reported twice as many emergency room visits, 1.6 times as many inpatient stays and 1.2 times as many primary care visits. This statistic shows the increased likelihood of healthcare services utilization in the past 12 months among those with poor mental health compared to those with good mental health in the U.S. in 2018.
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McKinsey & Company. (February 1, 2020). Increased likelihood of healthcare services utilization in the past 12 months among those with poor mental health compared to those with good mental health in the U.S. in 2018* [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/1115454/us-mental-healthcare-utilization-likelihood-survey/
McKinsey & Company. "Increased likelihood of healthcare services utilization in the past 12 months among those with poor mental health compared to those with good mental health in the U.S. in 2018*." Chart. February 1, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/1115454/us-mental-healthcare-utilization-likelihood-survey/
McKinsey & Company. (2020). Increased likelihood of healthcare services utilization in the past 12 months among those with poor mental health compared to those with good mental health in the U.S. in 2018*. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/1115454/us-mental-healthcare-utilization-likelihood-survey/
McKinsey & Company. "Increased Likelihood of Healthcare Services Utilization in The past 12 Months among Those with Poor Mental Health Compared to Those with Good Mental Health in The U.S. in 2018*." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Feb 2020, /statistics/1115454/us-mental-healthcare-utilization-likelihood-survey/
McKinsey & Company, Increased likelihood of healthcare services utilization in the past 12 months among those with poor mental health compared to those with good mental health in the U.S. in 2018* ÌÇÐÄÆƽâ°æ, /statistics/1115454/us-mental-healthcare-utilization-likelihood-survey/ (last visited July 26, 2026)
Increased likelihood of healthcare services utilization in the past 12 months among those with poor mental health compared to those with good mental health in the U.S. in 2018* [Graph], McKinsey & Company, February 1, 2020. [Online]. Available: /statistics/1115454/us-mental-healthcare-utilization-likelihood-survey/
