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Most popular omnichannel services in customer experience category in Poland in 2019

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Source

Release date

September 2019

Region

Poland

Survey time period

March 2019

Number of respondents

1,628 respondents

Age group

15-75

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

*movies / information about products in the store

Citation formats

Omni-channel services used in customer experience in Poland in 2019

Published by
Yihan Ma,
Feb 17, 2020
The most significant share of customers in Poland using omnichannel services in the customer service category chose location-based promotional offers and digital search engines, ** percent, and ** percent, respectively. Features such as scanning a product through an application to obtain additional information about it or using a scanner to receive the product at the cash desk were also attractive.
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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
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  • Premium Statistics

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Professional Account

For teams of up to 99 users
Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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