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Founded in June 2014, Starling Bank is a UK-based retail bank offering current accounts to individuals, micro-businesses, and sole traders. Operating without physical branches, it is part of a growing group of challenger banks that deliver services exclusively via mobile apps. In 2025, Starling Bank showed mixed performance, with improvements in several key stability indicators, while profitability saw a slight decline.

Key figures

In the year ending March 31, 2025, Starling Bank had a total of *** million customers. Since its founding, the bank allows customers to transfer to ** countries worldwide. Although Starling Bank has seen a surge in customers since starting operation, it is still far behind other online only banks in Europe. In 2025, the bank saw its total assets, equity, loans and advances, and total income grow slightly, but its gross and net profit declined.

Disruptors

Banking and financial services are typically among the first industries to embrace technological advances; starting as far back in time as the appearance of automated teller machines (ATMs) and credit cards. Ever since the first secure Internet systems for financial operations became available on a large scale, accessing one's bank account online to carry out transactions, pay off credit cards, establish credit lines or invest savings became one of the fastest growing areas of Internet activities. The penetration of online banking in Great Britain has been excelled in part thanks to the agility in which challenger banks can adapt and evolve, as well as to their ability to attract large amounts of funding.