Note: Responses were weighted by the source to ensure the sample was nationally representative.
The original survey question was as follows: ''In the past two years, have you personally used theses organizations to seek consumer information and advice?''.
Citation formats
Usage of organizations providing consumer support New Zealand 2018
In a survey conducted in late 2018 about the consumer regulatory system in New Zealand, ** percent of respondents sated that they used the Citizens Advice Bureau to seek consumer information and advice in the past two years. In New Zealand, consumers are protected under the Consumer Guarantees Act, which allows them to seek repairs, replacements or refunds when products are faulty.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
MBIE (New Zealand). (May 15, 2019). Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/
MBIE (New Zealand). "Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization." Chart. May 15, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/
MBIE (New Zealand). (2019). Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/
MBIE (New Zealand). "Usage of Organizations That Provide Consumer Support and Advice in New Zealand in 2018, by Organization." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 May 2019, /statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/
MBIE (New Zealand), Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization ÌÇÐÄÆƽâ°æ, /statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/ (last visited July 30, 2026)
Usage of organizations that provide consumer support and advice in New Zealand in 2018, by organization [Graph], MBIE (New Zealand), May 15, 2019. [Online]. Available: /statistics/1046402/new-zealand-usage-of-organizations-providing-consumer-support/
