During the survey, the questions were phrased as follows:
Brand Awareness: Do you know this brand, even if only by name? If you know the brand, please swipe right. If you do not know the brand, swipe left.
Brand popularity: When it comes to fashion online shops, which of the following brands do you like?
Brand usage: When it comes to fashion online shops, which of the following brands have you used in the past 12 months?
Brand loyalty: When it comes to fashion online shops, which of the following brands are you likely to use again in the future?
Brand buzz: Which of the following brands have you noticed in the media, on social media or in advertising in the past 3 months? Please think of news coverage, public discourse, sponsored content, and advertising.
How high is the brand awareness of JCPenney in the United States? When it comes to fashion online shop users, brand awareness of JCPenney is at *** in the United States. The survey was conducted using the concept of aided brand recognition, showing respondents both the brand's logo and the written brand name.
How popular is JCPenney in the United States? In total, *** of U.S. fashion online shop users say they like JCPenney. However, in actuality, among the *** of U.S. respondents who know JCPenney, *** of people like the brand.
What is the usage share of JCPenney in the United States? All in all, *** of fashion online shop users in the United States use JCPenney. That means, of the *** who know the brand, *** use them.
How loyal are the customers of JCPenney? Around *** of fashion online shop users in the United States say they are likely to use JCPenney again. Set in relation to the *** usage share of the brand, this means that *** of their customers show loyalty to the brand.
What's the buzz around JCPenney in the United States? In June 2022, about *** of U.S. fashion online shop users had heard about JCPenney in the media, on social media, or in advertising over the past three months. Of the *** who know the brand, that's ***, meaning at the time of the survey there's some buzz around JCPenney in the United States.
If you want to compare brands, do deep-dives by survey items of your choice, filter by total online population or users of a certain brand, or drill down on your very own hand-tailored target groups, our Consumer ÌÇÐÄÆÆ½â°æ Brand KPI survey has you covered.
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ÌÇÐÄÆÆ½â°æ. (July 12, 2022). JCPenney brand awareness, usage, popularity, loyalty, and buzz among fashion online shop users in the United States in 2022 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 05, 2026, from /forecasts/1241189/jcpenney-fashion-online-shops-brand-profile-in-the-united-states/
ÌÇÐÄÆÆ½â°æ. "JCPenney brand awareness, usage, popularity, loyalty, and buzz among fashion online shop users in the United States in 2022." Chart. July 12, 2022. ÌÇÐÄÆÆ½â°æ. Accessed August 05, 2026. /forecasts/1241189/jcpenney-fashion-online-shops-brand-profile-in-the-united-states/
ÌÇÐÄÆÆ½â°æ. (2022). JCPenney brand awareness, usage, popularity, loyalty, and buzz among fashion online shop users in the United States in 2022. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 05, 2026. /forecasts/1241189/jcpenney-fashion-online-shops-brand-profile-in-the-united-states/
ÌÇÐÄÆÆ½â°æ. "Jcpenney Brand Awareness, Usage, Popularity, Loyalty, and Buzz among Fashion Online Shop Users in The United States in 2022." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 12 Jul 2022, /forecasts/1241189/jcpenney-fashion-online-shops-brand-profile-in-the-united-states/
ÌÇÐÄÆÆ½â°æ, JCPenney brand awareness, usage, popularity, loyalty, and buzz among fashion online shop users in the United States in 2022 ÌÇÐÄÆÆ½â°æ, /forecasts/1241189/jcpenney-fashion-online-shops-brand-profile-in-the-united-states/ (last visited August 05, 2026)
JCPenney brand awareness, usage, popularity, loyalty, and buzz among fashion online shop users in the United States in 2022 [Graph], ÌÇÐÄÆÆ½â°æ, July 12, 2022. [Online]. Available: /forecasts/1241189/jcpenney-fashion-online-shops-brand-profile-in-the-united-states/