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Business process outsourcing (BPO) worldwide

Statistics report on business process outsourcing worldwide

The report presents a range of statistics and facts on business process outsourcing (BPO) worldwide.

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Table of contents

Industry overview

7
  • Premium Statistic Global market size of outsourced services 2000-2019
  • Premium Statistic Global outsourcing industry revenue by service type 2010-2019
  • Premium Statistic Total contract value of the business process outsourcing market worldwide 2000-2019
  • Premium Statistic Contract value of the information technology outsourcing market worldwide 2000-2019
  • Premium Statistic Size of global outsourced customer experience market 2015-2020*
  • Premium Statistic Number of transactions in the global outsourcing market by quarter 2017-2021
  • Premium Statistic Share of transactions in the global outsourcing market by type Q3 2018-Q2 2020

Geographical distribution

6
  • Premium Statistic Global outsourcing industry revenue by region 2010-2019
  • Premium Statistic Total contract value of the outsourcing market in the Americas 2000-2019
  • Premium Statistic Global outsourced customer experience market: breakdown by region 2017
  • Premium Statistic The outsourced facility management market share by region 2020
  • Premium Statistic Leading countries in offshore business services worldwide 2021
  • Premium Statistic Most financially attractive countries for business services offshoring 2021

Leading outsourcing companies

9
  • Premium Statistic Revenue of the leading companies in the global BPO market 2018
  • Premium Statistic Revenue of the leading outsourced customer experience service providers 2018
  • Premium Statistic Revenue by business segment of Teleperformance 2018-2023
  • Premium Statistic Revenue of Tata Consultancy Services Limited worldwide 2005-2025
  • Premium Statistic Tata Consultancy Services revenue share, by industry vertical 2017-2024
  • Premium Statistic Accenture plc revenue worldwide from 2009 to 2025
  • Premium Statistic Revenue of Accenture plc worldwide by business line 2010-2025
  • Premium Statistic FIS revenue 2018-2022, by segment
  • Premium Statistic Revenue of Kelly Services worldwide 2007-2023

Outsourcing services

5
  • Premium Statistic Outsourcing and managed services usage plans worldwide by function 2019
  • Premium Statistic Major tasks facility managers outsource or utilize in-house staff in U.S. 2024
  • Premium Statistic Most outsourced services in global transportation and logistics industry 2021
  • Premium Statistic Outsourcing of payroll by organization size worldwide by size 2019
  • Premium Statistic HR shared services resourcing outsourcing by organizations worldwide 2019
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