Satisfaction of professional services organizations worldwide with commercial solutions in 2017, by vertical service market
(on a scale from one to five)
Characteristic
Architecture / Engineering
IT Consulting
Software Professional Services
Management Consult
SaaS*
Government Contracting
Accounting
Marketing Communications
Hardware
All Others
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The source defines the professional service industry as accounting, advertising and marketing, architectural, management consulting, engineering, IT, legal, and research services.
Survey method not provided by the source.
The source uses the acronym CFM instead of ERP for some tables.
Satisfaction has been rated by respondents on a scale of one to five, with on being very dissatisfied and five being very satisfied.
* Software as a Service.
Citation formats
Professional services - satisfaction with commercial solutions by service market 2017
This statistic depicts the satisfaction of professional services organizations worldwide with their commercial solutions in 2017, broken down by vertical service market. During the survey, on average of respondents providing architectural and/or engineering services gave a satisfaction rating of **** out of five for their commercial Business Intelligence solution.
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Changepoint. (February 15, 2018). Satisfaction of professional services organizations worldwide with commercial solutions in 2017, by vertical service market (on a scale from one to five) [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 29, 2026, from /statistics/938962/professional-services-worldwide-satisfaction-with-commercial-solutions-service-market/
Changepoint. "Satisfaction of professional services organizations worldwide with commercial solutions in 2017, by vertical service market (on a scale from one to five)." Chart. February 15, 2018. ÌÇÐÄÆƽâ°æ. Accessed July 29, 2026. /statistics/938962/professional-services-worldwide-satisfaction-with-commercial-solutions-service-market/
Changepoint. (2018). Satisfaction of professional services organizations worldwide with commercial solutions in 2017, by vertical service market (on a scale from one to five). ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 29, 2026. /statistics/938962/professional-services-worldwide-satisfaction-with-commercial-solutions-service-market/
Changepoint. "Satisfaction of Professional Services Organizations Worldwide with Commercial Solutions in 2017, by Vertical Service Market (on a Scale from One to Five)." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 Feb 2018, /statistics/938962/professional-services-worldwide-satisfaction-with-commercial-solutions-service-market/
Changepoint, Satisfaction of professional services organizations worldwide with commercial solutions in 2017, by vertical service market (on a scale from one to five) ÌÇÐÄÆƽâ°æ, /statistics/938962/professional-services-worldwide-satisfaction-with-commercial-solutions-service-market/ (last visited July 29, 2026)
Satisfaction of professional services organizations worldwide with commercial solutions in 2017, by vertical service market (on a scale from one to five) [Graph], Changepoint, February 15, 2018. [Online]. Available: /statistics/938962/professional-services-worldwide-satisfaction-with-commercial-solutions-service-market/
