Share of NHS staff that would be satisfied with standard of care provided by their organization, if a friend or relative needed treatment in England 2018-2023
Characteristic
Share of respondents
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The percentage of respondents who answered "agree" and "strongly agree" to the following statement "Q25d - If a friend or relative needed treatment I would be happy​ with the standard of care provided by this organisation."
Other possible answers were "strongly disagree", "disagree", and "neither agree nor disagree".
The number of respondents for the following years: 2018 n= 480,540 2019 n= 551,420 2020 n = 570,607 2021 n = 619,108 2022 n = 636,348
Citation formats
NHS staff satisfied with care provided by their organization in England 2018-2023
The majority of the staff remain satisfied with the standard of care provided among NHS organizations. In 2023, approximately ** percent of NHS staff agreed that they would be happy about the standard of care provided to a friend or relative by their organization. Conversely, standard of care satisfaction has decreased considerably in the past three years.
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NHS. (March 7, 2024). Share of NHS staff that would be satisfied with standard of care provided by their organization, if a friend or relative needed treatment in England 2018-2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 01, 2026, from /statistics/883170/satisfaction-of-standards-among-nhs-england-staff/
NHS. "Share of NHS staff that would be satisfied with standard of care provided by their organization, if a friend or relative needed treatment in England 2018-2023." Chart. March 7, 2024. ÌÇÐÄÆƽâ°æ. Accessed August 01, 2026. /statistics/883170/satisfaction-of-standards-among-nhs-england-staff/
NHS. (2024). Share of NHS staff that would be satisfied with standard of care provided by their organization, if a friend or relative needed treatment in England 2018-2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 01, 2026. /statistics/883170/satisfaction-of-standards-among-nhs-england-staff/
NHS. "Share of Nhs Staff That Would Be Satisfied with Standard of Care Provided by Their Organization, If a Friend or Relative Needed Treatment in England 2018-2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 7 Mar 2024, /statistics/883170/satisfaction-of-standards-among-nhs-england-staff/
NHS, Share of NHS staff that would be satisfied with standard of care provided by their organization, if a friend or relative needed treatment in England 2018-2023 ÌÇÐÄÆƽâ°æ, /statistics/883170/satisfaction-of-standards-among-nhs-england-staff/ (last visited August 01, 2026)
Share of NHS staff that would be satisfied with standard of care provided by their organization, if a friend or relative needed treatment in England 2018-2023 [Graph], NHS, March 7, 2024. [Online]. Available: /statistics/883170/satisfaction-of-standards-among-nhs-england-staff/
