This statistic illustrates the number of customer current account bank interactions in the United Kingdom (UK) in 2012 and 2017 with a forecast for 2022, by technology used. During this period, it is estimated that the number of customer interactions using a banking app for managing their current account will increase significantly from *** million interactions in 2012 to over *** billion interactions by 2022.
On the other hand, banking interactions via web browsers are expected to decrease from *** million interaction in 2012 to *** million interaction by 2022.
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Payments UK. (June 26, 2017). Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)** [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 18, 2026, from /statistics/859907/customer-current-account-channel-interactions/
Payments UK. "Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)**." Chart. June 26, 2017. ÌÇÐÄÆƽâ°æ. Accessed July 18, 2026. /statistics/859907/customer-current-account-channel-interactions/
Payments UK. (2017). Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)**. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 18, 2026. /statistics/859907/customer-current-account-channel-interactions/
Payments UK. "Number of Customer Account Channel Interactions on Banking Apps in The United Kingdom (Uk) in 2012, 2017 and 2022, by Technology (in Million)**." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 26 Jun 2017, /statistics/859907/customer-current-account-channel-interactions/
Payments UK, Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)** ÌÇÐÄÆƽâ°æ, /statistics/859907/customer-current-account-channel-interactions/ (last visited July 18, 2026)
Number of customer account channel interactions on banking apps in the United Kingdom (UK) in 2012, 2017 and 2022, by technology (in million)** [Graph], Payments UK, June 26, 2017. [Online]. Available: /statistics/859907/customer-current-account-channel-interactions/
