Overall, how would you rate your experiences using a voice-activated device like Amazon Echo or Google Home to make a purchase? Please note that n > 100 respondents.
Citation formats
U.S. smart speaker commerce usage satisfaction 2017
This statistic presents the U.S. consumer satisfaction level with voice-activated device commerce usage in December 2017. During the survey period, 59 percent of respondents rated their experience with smart speaker commerce as excellent, with further 31 percent saying the experience was very good.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
Worldpay. (January 8, 2018). Overall, how would you rate your experiences using a voice-activated device like Amazon Echo or Google Home to make a purchase? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/795250/mobile-purchase-via-smart-speaker-satisfaction/
Worldpay. "Overall, how would you rate your experiences using a voice-activated device like Amazon Echo or Google Home to make a purchase?." Chart. January 8, 2018. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/795250/mobile-purchase-via-smart-speaker-satisfaction/
Worldpay. (2018). Overall, how would you rate your experiences using a voice-activated device like Amazon Echo or Google Home to make a purchase?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/795250/mobile-purchase-via-smart-speaker-satisfaction/
Worldpay. "Overall, How Would You Rate Your Experiences Using a Voice-activated Device like Amazon Echo or Google Home to Make a Purchase?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 8 Jan 2018, /statistics/795250/mobile-purchase-via-smart-speaker-satisfaction/
Worldpay, Overall, how would you rate your experiences using a voice-activated device like Amazon Echo or Google Home to make a purchase? ÌÇÐÄÆÆ½â°æ, /statistics/795250/mobile-purchase-via-smart-speaker-satisfaction/ (last visited July 28, 2026)
Overall, how would you rate your experiences using a voice-activated device like Amazon Echo or Google Home to make a purchase? [Graph], Worldpay, January 8, 2018. [Online]. Available: /statistics/795250/mobile-purchase-via-smart-speaker-satisfaction/