| Characteristic | When the video rebuffers | When the quality of the video is poor | When I have to wait for the video to start playing | When the video is unavailable from the device I am using |
|---|---|---|---|---|
| 18 to 25 years | 3.01 | 2.8 | 2.25 | 1.94 |
| 26 to 35 years | 2.93 | 2.85 | 2.31 | 1.91 |
| 36 to 45 years | 2.94 | 2.86 | 2.34 | 1.86 |
| 46 to 60 years | 2.92 | 2.9 | 2.23 | 1.94 |
| Over 60 years | 2.94 | 3 | 2.18 | 1.88 |
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Source
Release date
September 2017
Region
Worldwide
Survey time period
June 22-25, 2017
Number of respondents
4,000 respondents
Method of interview
Online panel
Supplementary notes
Respondents came from France, Germany, India, Philippines, Singapore, South Korea, the United Kingdom, and the United States. 500 respondents were collected from each country.
Original question: What is the most frustrating aspect of watching video online?
(Scale 1-4)
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