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Satisfaction of clients with service provided by the United Kingdom (UK) construction industry 1999-2015

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Sources

Release date

October 2015

Region

United Kingdom

Survey time period

1999 to 2015

Supplementary notes

The source specifies that: "The annual KPI surveys ask clients to rate how satisfied they were with the service provided by the project team on a scale from 1-10. The KPI is the percentage of clients that awarded a score of 8 out of 10 or higher."

The source only provides one result for the 2013/2014 years.

Citation formats

UK construction Key Performance Indicators client service satisfaction 2015

Published by ÌÇÐÄÆƽâ°æ Research Department, Jan 18, 2017
This statistic shows the Key Performance Indicator (KPI) measuring the satisfaction of clients with the level of service they received during projects carried out by the United Kingdom (UK) construction industry. Between 1999 and 2009, client satisfaction with service rose by ** percent to a total of ** percent of clients being satisfied. Since then however, overall client satisfaction has decreased by eleven percent.
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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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per month, billed annually 1
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