To what extent do you agree or disagree with the following statement: "The information you receive through the online marketplace about the behaviour and preferences of your customers is useful for the development or improvement of your products and services."
Characteristic
Share of responding small and medium enterprises
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This statistic displays the findings of a survey on the perception of the usefulness of feedback provided by online marketplaces about customer behavior and preferences or services among small and medium enterprises (SMEs) in the United Kingdom (UK) in April 2016. During the survey period, it was found that ** percent of responding SMEs totally agreed that the information they received had been useful for the development or improvement of their products or services.
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European Commission. (June 7, 2016). To what extent do you agree or disagree with the following statement: "The information you receive through the online marketplace about the behaviour and preferences of your customers is useful for the development or improvement of your products and services." [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 04, 2026, from /statistics/655507/uk-perception-of-usefulness-of-online-marketplaces-feedback-about-customers-small-medium-enterprises/
European Commission. "To what extent do you agree or disagree with the following statement: "The information you receive through the online marketplace about the behaviour and preferences of your customers is useful for the development or improvement of your products and services."." Chart. June 7, 2016. ÌÇÐÄÆƽâ°æ. Accessed August 04, 2026. /statistics/655507/uk-perception-of-usefulness-of-online-marketplaces-feedback-about-customers-small-medium-enterprises/
European Commission. (2016). To what extent do you agree or disagree with the following statement: "The information you receive through the online marketplace about the behaviour and preferences of your customers is useful for the development or improvement of your products and services.". ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 04, 2026. /statistics/655507/uk-perception-of-usefulness-of-online-marketplaces-feedback-about-customers-small-medium-enterprises/
European Commission. "To What Extent Do You Agree or Disagree with The following Statement: "The Information You Receive through The Online Marketplace about The Behaviour and Preferences of Your Customers Is Useful for The Development or Improvement of Your Products and Services."." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 7 Jun 2016, /statistics/655507/uk-perception-of-usefulness-of-online-marketplaces-feedback-about-customers-small-medium-enterprises/
European Commission, To what extent do you agree or disagree with the following statement: "The information you receive through the online marketplace about the behaviour and preferences of your customers is useful for the development or improvement of your products and services." ÌÇÐÄÆƽâ°æ, /statistics/655507/uk-perception-of-usefulness-of-online-marketplaces-feedback-about-customers-small-medium-enterprises/ (last visited August 04, 2026)
To what extent do you agree or disagree with the following statement: "The information you receive through the online marketplace about the behaviour and preferences of your customers is useful for the development or improvement of your products and services." [Graph], European Commission, June 7, 2016. [Online]. Available: /statistics/655507/uk-perception-of-usefulness-of-online-marketplaces-feedback-about-customers-small-medium-enterprises/
