| Characteristic | Extremely satisfied | Somewhat satisfied | Neither satisfied nor unsatisfied | Somewhat unsatisfied | Extremely unsatisfied |
|---|---|---|---|---|---|
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
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Source
Sources
Release date
September 2016
More information
Region
Worldwide
Survey time period
July 22 to August 17, 2016
Number of respondents
3,800 respondents
Age group
18 years and older
Special properties
mobile users who have purchased a product or service on mobile in the past 6 months
Method of interview
Online survey
Supplementary notes
Question: And how satisfied are you with your experience purchasing products and services via your smartphone or tablet?
Values may not add up to 100 percent due to rounding.
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