| Characteristic | Online Shop Index* |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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Source
Sources
Release date
January 2015
More information
Region
Germany
Survey time period
January 2015
Number of respondents
10,000+
Age group
16 years and older
Special properties
consumers
Method of interview
Online survey
Supplementary notes
* The survey evaluated Germany's leading 100 online shops (based on revenue) from 11 selected business sectors according to seven factors of success (website design, user friendliness, product range, price-quality, service, payment, shipping and delivery) and analyzed customer satisfaction and customer loyalty.
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