| Characteristic | 2021 | 2020 |
|---|---|---|
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
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Source
Source
Release date
August 2021
More information
Region
Europe
Survey time period
Q1 2020 and May 2021
Number of respondents
*
Age group
18-65 years
Method of interview
Online survey
Supplementary notes
*Q1 of 2020 amongst a total of 8,529 consumers in the United Kingdom (1196), Germany (1009), Spain (1043), Italy (1131), France (1137), Belgium (1006), The Netherlands (1005) and Austria (1002); May 2021 amongst a total of 7,873 consumers in the United Kingdom (1,003), Germany (1,002), the Netherlands (1,002), France (1,001), Italy (1,001), Belgium (1,001), Spain (1,000) and Austria (863).
Original question formulated as follows: 'How do you want to receive updates about the status of your order?'
Multiple responses allowed.
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