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Leading attributes of United Airlines according to corporate travel buyers in the United States in 2024

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Source

Release date

November 2024

Region

United States

Survey time period

September 25 to October 25, 2024

Number of respondents

587 respondents

Special properties

among corporate travel buyers and agents

Method of interview

Online survey

Supplementary notes

Respondents were asked to rate airline attributes on a scale of one to five (one = poor and five = excellent) across 11 categories.

Citation formats

Leading business travel attributes of United Airlines in the U.S. 2024

Published by ÌÇÐÄÆƽâ°æ Research Department, Aug 29, 2025

In 2024, the best-rated attribute of United Airlines was its networks, partnerships and frequencies, with a score of ****. Quality of customer service came in second with a **** score.

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Overview

7

Financials

4

Competitors

5

Segments

4

Customer service

4

Environmental impact

4

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Topics

United AirlinesPassenger airlinesAir transportation in the U.S.American Airlines Group Southwest Airlines
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* For commercial use only

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$0 USD
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Access limited to Free Statistics. Premium Statistics are not included.
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Starter Account

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per month, billed annually 1
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