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How would you rate the reliability and punctuality of local bus services?

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Source

Release date

October 2013

Region

United Kingdom

Survey time period

March 2013

Number of respondents

904 respondents

Age group

16 years and older

Method of interview

Face-to-face interviews, telephone interviews

Supplementary notes

n=428 (non-users), 476 (users).
This statistic using original data from the Department for Transport and includes copyright material licensed under © Crown, the

Citation formats

Customer satisfaction with bus reliability in the United Kingdom 2013

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 24, 2014
This statistic indicates how bus users and non-users rate the reliability and punctuality of bus services in the United Kingdom (UK), based on responses from a survey carried out in . Two thirds of users rated the service as fairly or very good in this regard, while only **** of non-users did the same, reflecting the assumption among those who do not travel by bus that the bus service is unreliable.
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