This statistic indicates how bus users and non-users rated the frequency of local bus services based on responses to a survey carried out in March 2013 in the United Kingdom (UK). Aside from the large percentage of non-users not knowing about bus service frequency (33 percent), the difference between the percentage of users and non-users who rated the frequency as fairly or very poor is small. Users satisfaction with frequency is lower than their overall satisfaction with the bus service.
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Department for Transport (UK). (October 29, 2013). How would you rate the frequency of local bus services? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 01, 2026, from /statistics/301083/customer-satisfaction-with-bus-destinations-in-the-united-kingdom/
Department for Transport (UK). "How would you rate the frequency of local bus services?." Chart. October 29, 2013. ÌÇÐÄÆÆ½â°æ. Accessed August 01, 2026. /statistics/301083/customer-satisfaction-with-bus-destinations-in-the-united-kingdom/
Department for Transport (UK). (2013). How would you rate the frequency of local bus services?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 01, 2026. /statistics/301083/customer-satisfaction-with-bus-destinations-in-the-united-kingdom/
Department for Transport (UK). "How Would You Rate The Frequency of Local Bus Services?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 29 Oct 2013, /statistics/301083/customer-satisfaction-with-bus-destinations-in-the-united-kingdom/
Department for Transport (UK), How would you rate the frequency of local bus services? ÌÇÐÄÆÆ½â°æ, /statistics/301083/customer-satisfaction-with-bus-destinations-in-the-united-kingdom/ (last visited August 01, 2026)
How would you rate the frequency of local bus services? [Graph], Department for Transport (UK), October 29, 2013. [Online]. Available: /statistics/301083/customer-satisfaction-with-bus-destinations-in-the-united-kingdom/