The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.
Ìý Figures were not available for 2004.Ìý
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American Customer Satisfaction Index: McDonald's restaurants in the U.S. 2000-2025
The American Customer Satisfaction Index (ACSI) score of McDonald's restaurants in the United States experienced an overall increase from 2000 to 2024. However, the well-known burger company's ACSI score was ** in 2025, down from the previous year's total of 71.
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´¡°ä³§±õ®. (June 30, 2025). American Customer Satisfaction Index scores of McDonald's restaurants in the United States from 2000 to 2025 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/216696/mcdonalds-customer-satisfaction-in-the-us/
´¡°ä³§±õ®. "American Customer Satisfaction Index scores of McDonald's restaurants in the United States from 2000 to 2025." Chart. June 30, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/216696/mcdonalds-customer-satisfaction-in-the-us/
´¡°ä³§±õ®. (2025). American Customer Satisfaction Index scores of McDonald's restaurants in the United States from 2000 to 2025. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/216696/mcdonalds-customer-satisfaction-in-the-us/
´¡°ä³§±õ®. "American Customer Satisfaction Index Scores of Mcdonald's Restaurants in The United States from 2000 to 2025." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 30 Jun 2025, /statistics/216696/mcdonalds-customer-satisfaction-in-the-us/
´¡°ä³§±õ®, American Customer Satisfaction Index scores of McDonald's restaurants in the United States from 2000 to 2025 ÌÇÐÄÆƽâ°æ, /statistics/216696/mcdonalds-customer-satisfaction-in-the-us/ (last visited July 15, 2026)
American Customer Satisfaction Index scores of McDonald's restaurants in the United States from 2000 to 2025 [Graph], ´¡°ä³§±õ®, June 30, 2025. [Online]. Available: /statistics/216696/mcdonalds-customer-satisfaction-in-the-us/
