Original question was formed as follows: "Which of the following organizations do you ever communicate with online (i.e. email, using an app, etc.)? Select all that apply."
Citation formats
Canada online communications with businesses and orgs 2023, by type
A March 2023 survey of internet users in Canada found that 64 percent of survey respondents had used digital methods to communicate with their bank. A further 43 percent of respondents stated that they had used the internet to communicate with the government, while 40 percent stated communicating with their insurance company via the internet.
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CIRA. (July 31, 2023). Share of internet users in Canada who have communication online with select types of organizations as of March 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 21, 2026, from /statistics/198760/canada-reach-online-communications-organizations/
CIRA. "Share of internet users in Canada who have communication online with select types of organizations as of March 2023." Chart. July 31, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 21, 2026. /statistics/198760/canada-reach-online-communications-organizations/
CIRA. (2023). Share of internet users in Canada who have communication online with select types of organizations as of March 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 21, 2026. /statistics/198760/canada-reach-online-communications-organizations/
CIRA. "Share of Internet Users in Canada Who Have Communication Online with Select Types of Organizations as of March 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 31 Jul 2023, /statistics/198760/canada-reach-online-communications-organizations/
CIRA, Share of internet users in Canada who have communication online with select types of organizations as of March 2023 ÌÇÐÄÆƽâ°æ, /statistics/198760/canada-reach-online-communications-organizations/ (last visited July 21, 2026)
Share of internet users in Canada who have communication online with select types of organizations as of March 2023 [Graph], CIRA, July 31, 2023. [Online]. Available: /statistics/198760/canada-reach-online-communications-organizations/
