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Share of patients who had a face-to-face or phone appointment with their GP in England in 2025

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Sources

Release date

2025

Region

Europe, United Kingdom (England)

Survey time period

31 December 2024 to March 25, 2025

Number of respondents

702,837 respondents

Age group

16 years and older

Special properties

Conducted among patients registered with a GP practice in England

Method of interview

Online survey

Supplementary notes

Respondents answered the following question:

Q22. How did the appointment take place?

Citation formats

Share of GP patients in England in 2025, by phone or face-to-face

Published by Jenny Yang, Oct 22, 2025

According to a GP survey in 2025, almost *in *** GP patients had a remote appointment the last time. This was mostly over the phone, while roughly *** percent reported having the appointment via text message. Over ** percent of respondents still reported having had a face-to-face appointment the last time.

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