In 2024, around ** percent of people in Germany saw the development of AI as a risk for customer service. Roughly ** percent of people in the communication industry saw AI as a risk.
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gfu. (February 28, 2024). Evaluation of AI development in communication, customer service, and HR in Germany in 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/1536324/development-ai-communication-industry-germany/
gfu. "Evaluation of AI development in communication, customer service, and HR in Germany in 2024." Chart. February 28, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/1536324/development-ai-communication-industry-germany/
gfu. (2024). Evaluation of AI development in communication, customer service, and HR in Germany in 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/1536324/development-ai-communication-industry-germany/
gfu. "Evaluation of Ai Development in Communication, Customer Service, and Hr in Germany in 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 28 Feb 2024, /statistics/1536324/development-ai-communication-industry-germany/
gfu, Evaluation of AI development in communication, customer service, and HR in Germany in 2024 ÌÇÐÄÆƽâ°æ, /statistics/1536324/development-ai-communication-industry-germany/ (last visited July 15, 2026)
Evaluation of AI development in communication, customer service, and HR in Germany in 2024 [Graph], gfu, February 28, 2024. [Online]. Available: /statistics/1536324/development-ai-communication-industry-germany/
