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Areas in which telecommunications networks operators believe generative artificial intelligence (AI) will have the greatest impact 2024

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Sources

Release date

October 2024

Region

Worldwide

Survey time period

2023

Number of respondents

126 respondents

Supplementary notes

Top two choices per respondent. Not ranked.

The source phrased the survey question as follows: "How do you believe Generative AI use cases will have the greatest impact on your business?"

Citation formats

Generative AI impact on telecoms operators worldwide 2024

Published by
Petroc Taylor,
Nov 18, 2024

Responding to a survey, telecommunications networks operators cited network troubleshooting and predictive maintenance as the leading area in which they believe generative artificial intelligence will have a business impact.

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Statistics on " Artificial intelligence (AI) in telecoms "

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Overview

7

Benefits and challenges

6

Adoption by segment

6

Special focus: Customer service

5

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Artificial intelligence (AI) in telecoms
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