A survey conducted in the United Kingdom in 2023 showed the main reasons why consumers are less likely to make an online purchase from brands. At almost ** percent, respondents said they would not buy from a brand that is known for not paying their staff appropriately or having unsafe working conditions. Over *** percent said they are less inclined to buy from companies that do not support inclusion or take responsibility for their environmental impacts.Â
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PayPal. (September 30, 2024). Reasons consumers are less likely to make online purchases in the United Kingdom in 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 01, 2026, from /statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/
PayPal. "Reasons consumers are less likely to make online purchases in the United Kingdom in 2023." Chart. September 30, 2024. ÌÇÐÄÆƽâ°æ. Accessed August 01, 2026. /statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/
PayPal. (2024). Reasons consumers are less likely to make online purchases in the United Kingdom in 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 01, 2026. /statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/
PayPal. "Reasons Consumers Are Less Likely to Make Online Purchases in The United Kingdom in 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 30 Sep 2024, /statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/
PayPal, Reasons consumers are less likely to make online purchases in the United Kingdom in 2023 ÌÇÐÄÆƽâ°æ, /statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/ (last visited August 01, 2026)
Reasons consumers are less likely to make online purchases in the United Kingdom in 2023 [Graph], PayPal, September 30, 2024. [Online]. Available: /statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/
