individuals who used the internet for at least 12 months
Supplementary notes
index score: 0 - lowest, 100 - highest.
User Support is based on the average of eGovernment Benchmark indicators User support and Cross-border user support and evaluates which help functionalities are available to users on government web portals.
Citation formats
E-government user support availability index score in the Netherlands 2022-2023
In 2023, the digital public services in the Netherlands maintained an index score of points in terms of user support. This figure has remained unchanged since 2022.
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European Commission, & Capgemini. (April 3, 2024). Availability index score of user support on e-government services in the Netherlands from 2022 to 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/1496208/digital-gov-user-support-availability-netherlands/
European Commission, und Capgemini. "Availability index score of user support on e-government services in the Netherlands from 2022 to 2023." Chart. April 3, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/1496208/digital-gov-user-support-availability-netherlands/
European Commission, Capgemini. (2024). Availability index score of user support on e-government services in the Netherlands from 2022 to 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/1496208/digital-gov-user-support-availability-netherlands/
European Commission, and Capgemini. "Availability Index Score of User Support on E-government Services in The Netherlands from 2022 to 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 3 Apr 2024, /statistics/1496208/digital-gov-user-support-availability-netherlands/
European Commission & Capgemini, Availability index score of user support on e-government services in the Netherlands from 2022 to 2023 ÌÇÐÄÆƽâ°æ, /statistics/1496208/digital-gov-user-support-availability-netherlands/ (last visited July 15, 2026)
Availability index score of user support on e-government services in the Netherlands from 2022 to 2023 [Graph], European Commission, & Capgemini, April 3, 2024. [Online]. Available: /statistics/1496208/digital-gov-user-support-availability-netherlands/
