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Availability index of digital public services for citizens of the European Union in 2024, by country

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Source

Release date

June 2025

Region

Europe

Survey time period

2024

Supplementary notes

The benchmark assesses the digital transformation of around 100 key public services related to nine so-called “life events", which area key moments in the lives of citizens that rely on services offered by different public sector bodies. 

The source does not provide publication date. Release date was date accessed. 

Citation formats

EU digital public services availability index 2024, by country

Published by
Christy Tila,
Dec 12, 2025

In 2024, Malta was leading among other European countries with the availability of digital public services, with a **** out of 100 index score. Estonia followed, with a score of . Overall, the EU average score on digital public service availability was .

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Statistics on " E-government and digital public services in the Benelux region "

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Other statistics that may interest you E-government and digital public services in the Benelux region

E-governmnet in Europe

8

Belgium

8

Netherlands

8

Luxembourg

7

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Topics

E-government in the Benelux regionInternet usage worldwideE-government in the Nordic countriesInternet usage in the United Kingdom (UK)Internet usage in Europe
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