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Satisfaction with customer experience among life insurance customers in the United States in 2022 and 2023

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Release date

2023

Region

United States

Survey time period

2022 to 2023

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Customer experience satisfaction of life insurance in the U.S. 2023

Published by Jenny Yang, Oct 30, 2023
In 2023, life insurance customers in the United States were the most satisfied with the customer experience for mobile apps. The American Customer Satisfaction Index (ACSI) awarded a score of ** out of 100 for the quality of mobile applications. Between 2022 and 2023, customer experience benchmarks improved for all aspects of the customer experience. Furthermore, the benchmark for speed and efficiency of policy approval saw the highest increase, soaring by **** points.
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Statistics on " Life insurance in the United States "

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Other statistics that may interest you Life insurance in the United States

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Topics

Life insurance in the U.S.Motor insurance in the United StatesDeath care services in the U.S.Medical debt in the U.S.Personal debt in the U.S.
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* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
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Starter Account

For single users
$199 USD
per month, billed annually 1
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Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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