| Consumer demographic | Store/product not available | Transaction fees | Frauds/scams | Transaction delays | Volatility/instability of crypto | Preferred network not supported | Payment complexity | High prices | Preferred currency not supported | Not trusting stores | Price ambiguity | Bad customer care | Privacy concerns | Other |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total | 40.5% | 35.3% | 23.3% | 21% | 18.4% | 16.3% | 14% | 12.8% | 12.5% | 11.1% | 7.9% | 7.3% | 5.2% | 1.1% |
| Age groups: | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| 15-24 years old | 43.6% | 34% | 29.8% | 31.9% | 14.9% | 13.8% | 8.5% | 12.8% | 14.9% | 10.6% | 10.6% | 5.3% | 2.1% | 0.9% |
| 25-34 years old | 40.4% | 35.8% | 21.2% | 16.6% | 19.9% | 17.9% | 15.9% | 14.6% | 14.6% | 9.9% | 6.6% | 9.3% | 5.3% | 1% |
| 35-44 years old | 31.4% | 34.3% | 17.1% | 15.7% | 20% | 15.7% | 15.7% | 8.6% | 5.7% | 14.3% | 2.9% | 4.3% | 4.3% | 1.2% |
| 45 years and older | 57.1% | 38.1% | 28.6% | 14.3% | 19% | 14.3% | 19% | 4.8% | 9.5% | 4.8% | 9.5% | 9.5% | 14.3% | 2% |
| Income level: | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| $5,000 or less | 42.9% | 34.8% | 27.7% | 21.4% | 21.4% | 15.2% | 13.4% | 13.4% | 10.7% | 8.9% | 7.1% | 8% | 4.5% | 0.9% |
| $5,000-$9,999 | 36% | 30% | 20% | 22% | 16% | 20% | 16% | 14% | 16% | 6% | 16% | 14% | 4% | 0.6% |
| $10,000-$49,999 | 38.7% | 38.7% | 22.6% | 17.7% | 18.5% | 16.9% | 12.9% | 12.9% | 13.7% | 12.9% | 6.5% | 5.6% | 4.8% | 1.1% |
| $50,000 or more | 40.4% | 34% | 12.8% | 27.7% | 10.6% | 12.8% | 17% | 12.8% | 10.6% | 12.8% | 4.3% | 2.1% | 6.4% | 1.4% |
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Source
Source
Release date
November 2022
More information
Region
Worldwide
Survey time period
February to June 2022
Number of respondents
N = 15,960 unique individuals (of which 413 filled in all questions in the survey)
Age group
15 years and older
Special properties
registered users of CryptoRefills, see the "Details" tab for more information on the users
Method of interview
Online survey
Supplementary notes
The results are unlikely to have been weighted to represent the global population. This as the source adds the following information on the ratio of its respondents when compared to figures from the World Bank:
- Europe & Central Asia: 24.8 percent (against 11.8 percent of the world);
- South Asia: 20.9 percent (against 24.0 percent of the world);
- Sub-Saharan Africa: 13.6 percent (against 14.9 percent of the world);
- Middle East & North Africa: 13.1 percent (against 6.0 percent of the world);
- East Asia & Pacific: 10.9 percent of the survey (against 30.2 percent of the world's population);
- Latin America & Caribbean: 10.2 percent (against 8.4 percent of the world);
- North America: 6.6 percent (against 4.7 percent of the world).
Consequently, the source adds it felt Europe & Central Asia was overrepresented whilst East Asia and Pacific was underrepresented. It cited "effective regulations, political embargoes, and access restrictions on many web services provided by the 鈥淲est鈥 in China, North Korea, etc." as possible reasons for this, but it also did not rule out a language barrier in the survey - as it was only held in English.
Furthermore, the source adds that the share of immigrants among its respondents - 17.2 percent - was higher than the 3.6 percent observed in the world population. It cites "the increasing immigrant population" as a main driver for Europe's overrepresentation.
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