The values are from a nationally representative survey of 2,126 New Zealanders aged 18 years and over. Customers experiencing internet service issues in the past two years.
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Customers facing problems with mobile internet service New Zealand 2021, by provider
In a survey conducted in 2021, ** percent of customers in New Zealand stated that they had experienced issues with mobile internet service provided by Vodafone in the past two years. This was followed by Spark, with a share of ** percent of customers. On the other hand, among the other mobile internet service providers, ** percent of customers had experienced issues with mobile internet service provided by Skinny.
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Consumer NZ. (September 14, 2021). Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 03, 2026, from /statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/
Consumer NZ. "Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider." Chart. September 14, 2021. ÌÇÐÄÆÆ½â°æ. Accessed August 03, 2026. /statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/
Consumer NZ. (2021). Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 03, 2026. /statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/
Consumer NZ. "Share of Customers Experiencing Mobile Internet Service Issues in New Zealand in 2021, by Provider." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 14 Sep 2021, /statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/
Consumer NZ, Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider ÌÇÐÄÆÆ½â°æ, /statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/ (last visited August 03, 2026)
Share of customers experiencing mobile internet service issues in New Zealand in 2021, by provider [Graph], Consumer NZ, September 14, 2021. [Online]. Available: /statistics/1322757/new-zealand-users-dissatisfied-with-the-service-of-mobile-internet-by-provider/