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Insurance customer satisfaction rating in Singapore 2022, by insurers

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Source

Release date

April 2023

Region

Singapore

Survey time period

October 2022 to January 2023

Number of respondents

4,700 respondents

Supplementary notes

*Other insurers include Manulife, Aviva, AXA.

To qualify as an insurance respondent, they must have an active insurance policy in their own name, and have interacted with the insurers in the last 12 months.

Citation formats

Insurance customer satisfaction Singapore 2022, by insurers

Published by Jenny Yang, Apr 11, 2023
According to the Singapore Customer Satisfaction Index in 2022, the highest satisfaction score among insurance companies was from Great Eastern, with a score of **. It was followed by AIA and Income Insurance, with scores of **** and ** respectively.
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