* For this statistic only respondents who had made use of telemedicine were considered.
The question was phrased by the source as follows: "En comparación con el servicio o atención que has recibido de forma presencial, ¿cómo dirÃas que fue la calidad del servicio recibido vÃa remota?" (In comparison to the service you received face-to-face, how would you say was the quality of the remote service?"
The translation of the question in English may slightly differ from the original.
Citation formats
Public opinion on telemedicine quality in Mexico 2021
According to a survey carried out in Mexico in 2021 among telemedicine users, nearly eight in every ten interviewees considered the quality of remote medical services equally as good as face-to-face appointments. However, about ** percent of respondents said that remote medical services in the country were as bad or worse than those provided in person. According to that same study, the most commonly received telemedicine service were prescriptions.
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Centro de Opinión Pública (UNITEC). (November 26, 2021). Public opinion on the quality of remote medical services in Mexico 2021 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/1301895/remote-medical-services-quality-public-opinion-mexico/
Centro de Opinión Pública (UNITEC). "Public opinion on the quality of remote medical services in Mexico 2021." Chart. November 26, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/1301895/remote-medical-services-quality-public-opinion-mexico/
Centro de Opinión Pública (UNITEC). (2021). Public opinion on the quality of remote medical services in Mexico 2021. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/1301895/remote-medical-services-quality-public-opinion-mexico/
Centro de Opinión Pública (UNITEC). "Public Opinion on The Quality of Remote Medical Services in Mexico 2021." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 26 Nov 2021, /statistics/1301895/remote-medical-services-quality-public-opinion-mexico/
Centro de Opinión Pública (UNITEC), Public opinion on the quality of remote medical services in Mexico 2021 ÌÇÐÄÆƽâ°æ, /statistics/1301895/remote-medical-services-quality-public-opinion-mexico/ (last visited July 28, 2026)
Public opinion on the quality of remote medical services in Mexico 2021 [Graph], Centro de Opinión Pública (UNITEC), November 26, 2021. [Online]. Available: /statistics/1301895/remote-medical-services-quality-public-opinion-mexico/
