The sample survey included the delivery services TA-Q-BIN by Yamato Transport Co., Ltd., Hikyaku Express by Sagawa Express Co., Ltd., and Yu-Pack (including Yu-Packet) by Japan Post Co., Ltd.
Figures prior to Oct. 2023 are from previous reports.
Citation formats
Redelivery rate of parcels shipped door-to-door in Japan 2018-2024
As of October 2024, around **** percent of parcels shipped by major door-to-door delivery services in Japan had to be redelivered, decreasing from **** percent in April 2024. Year-on-year, the redelivery rate decreased by *** percent. The delivery industry struggles with an aging workforce and labor shortages.
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MLIT (Japan). (December 6, 2024). Redelivery rate of parcels handled by major door-to-door delivery services in Japan from 2018 to 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1220819/japan-door-to-door-parcel-redelivery-rate/
MLIT (Japan). "Redelivery rate of parcels handled by major door-to-door delivery services in Japan from 2018 to 2024." Chart. December 6, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1220819/japan-door-to-door-parcel-redelivery-rate/
MLIT (Japan). (2024). Redelivery rate of parcels handled by major door-to-door delivery services in Japan from 2018 to 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1220819/japan-door-to-door-parcel-redelivery-rate/
MLIT (Japan). "Redelivery Rate of Parcels Handled by Major Door-to-door Delivery Services in Japan from 2018 to 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 6 Dec 2024, /statistics/1220819/japan-door-to-door-parcel-redelivery-rate/
MLIT (Japan), Redelivery rate of parcels handled by major door-to-door delivery services in Japan from 2018 to 2024 ÌÇÐÄÆƽâ°æ, /statistics/1220819/japan-door-to-door-parcel-redelivery-rate/ (last visited July 31, 2026)
Redelivery rate of parcels handled by major door-to-door delivery services in Japan from 2018 to 2024 [Graph], MLIT (Japan), December 6, 2024. [Online]. Available: /statistics/1220819/japan-door-to-door-parcel-redelivery-rate/
