* Number of respondents in the 4th quarter of 2024. The source does not specify the type of study conducted.
According to the source, informal transactions refer to retail purchases that do not comply with VAT payment rules and other legal obligations. Such transactions may involve either informal entrepreneurs or formal companies that fail to provide a corresponding slip in their digital sales.
Characteristics such as "place of purchase, method of payment, method of shipment and purchase intention" were used to determine "which transactions had a high likelihood of being informal."
Citation formats
Informal online shopping as a share of total e-commerce in Chile 2020-2024
During a survey conducted in Chile in the fourth quarter of 2024, almost ****percent of online transactions reported by responding internet users were deemed by the source to be informal. In the previous quarter, the share amounted to *** percent.
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CNC (Chile). (March 6, 2025). Informal e-commerce transactions as a percentage of total online transactions in Chile from 1st quarter 2020 to 4th quarter 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 18, 2026, from /statistics/1201803/informal-ecommerce-share-chile/
CNC (Chile). "Informal e-commerce transactions as a percentage of total online transactions in Chile from 1st quarter 2020 to 4th quarter 2024." Chart. March 6, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 18, 2026. /statistics/1201803/informal-ecommerce-share-chile/
CNC (Chile). (2025). Informal e-commerce transactions as a percentage of total online transactions in Chile from 1st quarter 2020 to 4th quarter 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 18, 2026. /statistics/1201803/informal-ecommerce-share-chile/
CNC (Chile). "Informal E-commerce Transactions as a Percentage of Total Online Transactions in Chile from 1st Quarter 2020 to 4th Quarter 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 6 Mar 2025, /statistics/1201803/informal-ecommerce-share-chile/
CNC (Chile), Informal e-commerce transactions as a percentage of total online transactions in Chile from 1st quarter 2020 to 4th quarter 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1201803/informal-ecommerce-share-chile/ (last visited July 18, 2026)
Informal e-commerce transactions as a percentage of total online transactions in Chile from 1st quarter 2020 to 4th quarter 2024 [Graph], CNC (Chile), March 6, 2025. [Online]. Available: /statistics/1201803/informal-ecommerce-share-chile/