| Characteristic | NPS evolution from the year before |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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June 2018
France
April 2017; October to December 2017; March, June and September 2018
1,000 respondents
France
The source did not provide the values from the year before.
The source provides the following information about the date of survey for each industry:
April 2017: E-commerce
October 2017: Mass distribution
November 2017: Energy sector
December 2017: Automobile industry
March 2018: Specialized distribution "body care" products
June 2018: Leisure parks
September 2018: Airports
The order of the ranking is not complete: the source adds that leisure parks were in second place of the ranking in terms of NPS evolution, specialized distribution "body care" product were in third place, airports in ninth place, the automobile industry in 11th, mass distribution in 12th and the energy sector in 19th place in the ranking. The source did not provide recent information about the other sectors and their ranking.
The NPS score corresponds to the difference between the scores rated 9 to 10 and the scores 0 to 6 on the recommendation question
